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20:20 Customer Insight and Analytics in Financial Services
Customer Insight and Analytics in Financial Services is a cutting edge conference which tackles the expanding role of data and analytics in understanding customers and the challenges for financial service providers as they seek to use insight to improve the customer experience.
Exploring the many facets of data usage in the customer relationship, join us to discuss securing board buy-in for data and analytics investment; overcoming legacy systems and incorporating new data sources; focusing analytics for practical insights; and using customer knowledge to drive CRM and loyalty.
Join 100 attendees from banks, building societies, insurance providers and more to explore the many facets of data useage in the customer journey.
As financial services providers seek to take advantage of the greater insights on offer to improve customer experience, take this opportunity to.
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Join C-Suites, Directors, Managers and Heads of insight, analytics, modelling, customer experience, operations and more from leading companies including.
| AEGON | Metro Bank |
| Ageas Insurance | Nordea |
| Al Rayan Bank | Nykredit Group |
| Allianz Group | PLUSCARD |
| Aviva | Premium Credit |
| AXA Group | Principality Building Society |
| Axxiome | RBS Cards |
| Barclays Group | Royal London Group |
| Bright Grey | Sainsbury’s Bank |
| Chaucer Holdings | Santander |
| Direct Line Group | Schroders |
| Equifax | SEB Group |
| Euroclear | Standard Life Group |
| Henley Business School | Swiss Post |
| Iccrea Banca | Tesco Underwriting |
| Information Commissioners Office | Tessella |
| Information Services Group | Towers Watson |
| John Lewis Partnership | University of Cambridge |
| KBC Group | University of Greenwich |
| Lloyds Banking Group | University of Nottingham |
| LV= | West Bromwich Building Society |
| M&G Investments | Zurich Insurance Group |
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