Breaking News

Oxford Risk: Placing the Human at the Center of Wealth and Asset Management Transformation CLS Appoints Six New Board Directors Mobey Forum Calls for a Collaborative Approach to Fraud Prevention in Rethinking Fraud in a Connected World SumUp Launches in Canada European Fintech Association Elects New Board of Directors G+D: Navigating the Future of Fintech Agility and Innovation Connect IFA Strengthens Leadership Team to Drive Growth and Enhance Adviser Support FreeAgent Launches New AI Tool for Landlords to Capture Rental Statements EXCLUSIVE: “Keeping The Rubber on Track” – Nick Kerigan, Swift in ‘The Fintech Magazine’ Megadeals Are Back. Here’s Why J-P Conte Thinks Patient Capital Still Wins. A New Way to Get Paid: Modulr Adds cVRP to Its Collections Hub DIFC Future of Finance Report: Digital Native, AI Driven Challenger Banks Redefining Banking Models, Signalling Industry’s Biggest Shift Since 2008 UK Financial Institutions Look to Decade of AI-Driven Growth as Confidence Strengthens LUMIQ Raises Strategic Funding to Become the AI Decision Layer for Financial Services easypaisa and Binance Sign MoU to Explore Emerging Financial Technology Growth in Pakistan

Home » Fintech TV » Bastiaan De Goei – Will AI Make Insurance A More Positive Experience?

June 16 2023

Bastiaan De Goei – Will AI Make Insurance A More Positive Experience?

Share this post:

Bastiaan De Goei, Insurance Industry Leader at Instabase, explores the potential of artificial intelligence as a pivotal factor in enhancing the customer experience and creating a more favourable and inclusive environment within the insurance industry.

Instabase is a platform that provides a suite of tools for data processing, workflow automation, and application development, empowering businesses to streamline operations, improve efficiency, and leverage data-driven insights for decision-making.

“It can be an ingredient. Nothing ever is a key at the end of the day, it’s the whole organisation that has to come together in order to enable extremely good customer experiences, but AI can be a great help if applied correctly.”

“In many countries in Europe, insurance is sold by agents. Agents are focused on selling more business, rather than bothering their customers with asking ‘hey, can you please upload this picture of your passport’. So making that so much easier [with ai], validating and extracting and checking over fraud … making the customer experience a lot easier.”

People In This Post

Bastiaan de Goei

Instabase

Companies In This Post

Instabase