Breaking News

CLS Appoints Six New Board Directors Mobey Forum Calls for a Collaborative Approach to Fraud Prevention in Rethinking Fraud in a Connected World SumUp Launches in Canada European Fintech Association Elects New Board of Directors G+D: Navigating the Future of Fintech Agility and Innovation Connect IFA Strengthens Leadership Team to Drive Growth and Enhance Adviser Support FreeAgent Launches New AI Tool for Landlords to Capture Rental Statements EXCLUSIVE: “Keeping The Rubber on Track” – Nick Kerigan, Swift in ‘The Fintech Magazine’ Megadeals Are Back. Here’s Why J-P Conte Thinks Patient Capital Still Wins. A New Way to Get Paid: Modulr Adds cVRP to Its Collections Hub DIFC Future of Finance Report: Digital Native, AI Driven Challenger Banks Redefining Banking Models, Signalling Industry’s Biggest Shift Since 2008 UK Financial Institutions Look to Decade of AI-Driven Growth as Confidence Strengthens LUMIQ Raises Strategic Funding to Become the AI Decision Layer for Financial Services easypaisa and Binance Sign MoU to Explore Emerging Financial Technology Growth in Pakistan A Third of UK Consumers Would Switch Banks for Wooden Payment Cards

Home » Fintech TV » Robert Burr Describes The Ways That Technology Is Changing Insurance

May 25 2023

Robert Burr Describes The Ways That Technology Is Changing Insurance

Share this post:

In this exclusive segment with FF News, Douglas Mackenzie sits down with Robert Burr, Group Managing Director & CEO of iptiQ for a discussion about the role of technology in the insurance industry. Robert gives us his insight on the ways that new technologies are disrupting the insurance sector, and helping to serve new services to consumers.

“I think technology generally offers a wonderful opportunity for the insurance companies to do better in terms of customer interactions. We have complex interactions with our customers, from the selling process right the way through to the customer service processes and really in some ways the most important part which is the claims process.”

“So our challenge as an industry is to find better ways to make that happen. Unfortunately for us, people don’t wake up in the morning generally and want to buy insurance. So, it’s very very important that those interactions are high quality and seamless. In many ways, on the policyholder’s terms rather than ours.”

People In This Post

Robert Burr

iptiQ

Companies In This Post

iptiQ