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2018 Financial Predictions: Comment from SQS CEO Dik Vos
“I predict 2018 to be a year like no other for the financial services. With Open Banking due to come into place in January and continued negotiations around regulatory changes in preparation for Brexit, there’s no corner of the industry that will remain undisturbed. However, during periods of change, it is more important than ever for the industry to be on guard to retain consumer trust.
Banks cannot afford to become complacent when it comes to customer loyalty, particularly as 62 per cent of account holders said that if their bank suffered a data breach their trust would be broken, according to recent SQS research. Banking providers must ensure customer’s personal data is robustly protected or run the risk of losing them to competitors particularly as customers become ever more reliant on technology, with 65% of UK adult consumers now using mobile and online banking applications.
In a turbulent year ahead for the sector, it will be even more important for banks to prioritise digital, online and support services for consumers, whilst implementing stringent protection mechanisms against fraud. The best way to retain trust and maintain customer loyalty is to embed quality assurance into every part of the customer banking experience.”
Dik Vos, CEO, SQS
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CLS Appoints Six New Board Directors
CLS, a financial market infrastructure group delivering settlement, processing and data solutions, today announces the appointment of six new members to its Board of Directors at the CLS Annual General Meeting held on 9 June 2026.
Mobey Forum Calls for a Collaborative Approach to Fraud Prevention in Rethinking Fraud in a Connected World
Mobey Forum’s Fraud Expert Group has published a new report, Rethinking Fraud in a Connected World: Trust, Collaboration, and Resilience in the Digital Ecosystem, exploring how fraud is evolving beyond traditional banking threats and why stronger collaboration across industries is becoming essential.
SumUp Launches in Canada
SumUp, the global financial technology company, today announced its official launch in Canada. The milestone makes Canada SumUp's 38th market and its latest step in building out its presence across the Americas, as the company continues its mission to make commerce simpler and more accessible for all businesses worldwide.
European Fintech Association Elects New Board of Directors
The European FinTech Association (EFA) today announced the election of its new Board of Directors, bringing together senior leaders from across Europe's fintech ecosystem to guide the Association's work over the coming term.
G+D: Navigating the Future of Fintech Agility and Innovation
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Connect IFA Strengthens Leadership Team to Drive Growth and Enhance Adviser Support
Connect IFA Ltd is pleased to announce key leadership appointments designed to strengthen its commitment to growth and enhance the support it provides to advisers and network members.
FreeAgent Launches New AI Tool for Landlords to Capture Rental Statements
FreeAgent, the innovative accounting technology company, has launched a new feature into its landlord software, enabling landlords and accountants to harness artificial intelligence to input and reconcile data from letting agent rental statements.