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Centralising the Customer in Auriga’s Eyes
Earlier in the day Auriga released a statement on the necessity on how and why banks must centralise the customer. With the ever increasing pressure from fintechs and modernised banks which don’t revolve around the legacy systems of the past, traditional banks are having to use alternative methods to keep up. Methods such as pushing online banking upon the customers via mobile apps.
Auriga’s whitepaper goes into detail on how the needs of the customer must be met and ways some branches are already doing so.
“It is undoubtedly true that customers will choose a bank on the ease of use and reliability of their technology, but it will be the human interactions that create the trust”
“Accenture’s research suggests banks need to focus on the customer experience, a novelty for many more traditional institutions, but a key feature of the most successful companies in a whole range of industries.”
[button link=”http://www.aurigaspa.com/eng/news-media/white-papers/1130/its-about-people-putting-relationships-back-into-banking/” newwindow=”yes”] Whitepaper here[/button]
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CLS Appoints Six New Board Directors
CLS, a financial market infrastructure group delivering settlement, processing and data solutions, today announces the appointment of six new members to its Board of Directors at the CLS Annual General Meeting held on 9 June 2026.
Mobey Forum Calls for a Collaborative Approach to Fraud Prevention in Rethinking Fraud in a Connected World
Mobey Forum’s Fraud Expert Group has published a new report, Rethinking Fraud in a Connected World: Trust, Collaboration, and Resilience in the Digital Ecosystem, exploring how fraud is evolving beyond traditional banking threats and why stronger collaboration across industries is becoming essential.
SumUp Launches in Canada
SumUp, the global financial technology company, today announced its official launch in Canada. The milestone makes Canada SumUp's 38th market and its latest step in building out its presence across the Americas, as the company continues its mission to make commerce simpler and more accessible for all businesses worldwide.
European Fintech Association Elects New Board of Directors
The European FinTech Association (EFA) today announced the election of its new Board of Directors, bringing together senior leaders from across Europe's fintech ecosystem to guide the Association's work over the coming term.
G+D: Navigating the Future of Fintech Agility and Innovation
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Connect IFA Strengthens Leadership Team to Drive Growth and Enhance Adviser Support
Connect IFA Ltd is pleased to announce key leadership appointments designed to strengthen its commitment to growth and enhance the support it provides to advisers and network members.
FreeAgent Launches New AI Tool for Landlords to Capture Rental Statements
FreeAgent, the innovative accounting technology company, has launched a new feature into its landlord software, enabling landlords and accountants to harness artificial intelligence to input and reconcile data from letting agent rental statements.