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Earthport leadership team comments on the industry’s need for collaboration and transformation ahead of attending Money2020
Helen Smith, Chief Operating Officer, at Earthport “Change doesn’t have to mean disruption. Transforming a business requires a clear vision, focus and effective leadership to build capability and momentum whilst optimising the potential of the combined old and new.
With collaboration and disruption key themes of the payments landscape, here at Earthport we are building new capabilities, process and partnerships with tech and talent at the heart of our transformation.”
Valli Ardalan, Vice President Business Development, at Earthport, adds “Consumer expectations and behaviours are evolving and driving change in all sectors. Convenience and efficiency are front of mind at all times, and particularly in relation to ecommerce, seamless transaction experiences are expected, or be prepared to suffer the wrath of the disgruntled customer. So how do we make payments as painless and smooth as possible? Collaboration.
FinTechs and banks should no longer compete with one another but should focus on working together to take full advantage of the offering each partner can bring; flexibility, reliability, trust and innovation should create a melting pot of benefits that those involved, and their clients can feel.
Whether it be supplying loans, e-wallets or global business payments, the industry must now work alongside one another to push change ahead to meet these consumer expectations, or risk being left behind.”
Helen Smith and Valli Ardalan are available for further comment at Money2020 on 4th June.
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