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Tuesday, August 04, 2026

Brad Carr And Claire Melling Discuss Challenges For Traditional Financial Institutions

In this video, we sat down with Brad Carr, Director at NAB, and Claire Melling, Head of Bank of APIs at Natwest, as they discussed the challenges that more traditional institutions face when embracing new technology regarding open finance and consumer data rights.

“There have been mindset challenges at a number of firms and I think we need to be honest about the fact that there is a substantive compliance, and to some people, that puts them in a compliance mindset and, if you approach it in that fashion, then ultimately you’re going to deliver something that is probably the bare minimum.” – Brad Carr

“We’ve seen open banking as being not just a regulation, but an opportunity to API enabler organisation. And for us, it means that we can partner more effectively and more quickly and we can respond to new use cases as they come in … We’re ready to react to that.” – Claire Melling

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