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Cognizant and ServiceNow Launch AI-Powered Dispute Management Solution for Mid-Market Banks

March 27 2025

Cognizant (Nasdaq: CTSH) announced today the launch of an AI-powered dispute management solution in partnership with ServiceNow (NYSE: NOW). This Business Process as a Service (BPaaS) offering is specifically designed for mid-market banks in North America with the goal of streamlining the dispute resolution process and enhancing customer satisfaction.

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