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1 in 3 UK Customers Comfortable With AI in Insurance but Want Human Checks and Robust Regulation

May 21 2026

Guidewire released the latest edition of its annual study* of insurance customers in Europe, revealing their attitudes towards insurers' use of AI

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Customer Suspicion of Insurers Using AI Softens

May 14 2025

Insurance customers are growing increasingly comfortable with the use of AI in the sector, paving the way for insurers to further enhance products, customer experiences and operations, according to new research* from Guidewire (NYSE: GWRE) today.

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